Find our store, shipping, and return policy below
Shipping & Processing
Please check the policy for Shipping & Processing here
Sales Tax
We are required to collect Sales Tax. Customers will be able to review during checkout and will be charged the applicable rate according to respective State and Local tax rates.
Pre-Order/Backorder Items
Pre-Order/Backorder items are those that are incoming into our warehouse and are not available for immediate delivery. Wait times for these products can depend on numerous factors, like manufacturer delivery, so we request up to 7 business days until we can ship out to you.
In the case that Kim's is unable to ship out the item, we will supply a full refund and contact the customer within 5 business days of purchase.
If your order includes one or more pre-order items, we will split your order and send available items separately. Pre-order items will be sent as items become available.
Payment method
We accept all major credit cards and Paypal. We do not accept personal checks, money orders or direct bank transfers.
We are working to get other payment methods. Please check back for updates.
Cancellation Policy
We cannot cancel orders after they have been placed. Our system automatically transmits orders to our warehouse for processing immediately after receiving them.
Returns/Exchanges/Damages
Please view the Return Policy here
Final Sale
All items marked final sale have been reduced in price and cannot be returned for a refund or exchange. If you send a final sale item back to us for a return, we will not be able to process a refund or exchange.
Last updated: 09/21/2023
